Bienvenue chez
Buzzfit salle de sport

 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Charles Tremblay 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Take the 24/7 sign off since it’s no longer the case, but let me guess since it will cost money that won’t happen anytime soon 🤣. No need to tell management, we both know they won’t do anything.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 pooja chn 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Love the place!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Amelia 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Avoid this gym if you value competent customer service and accurate billing.

I have been incorrectly charged more than four times, with amounts ranging from $19 to over $50. Not only do I have to constantly monitor my bank account to make sure I am not being charged again by mistake, but I also have to waste my time calling multiple times to correct errors that should never happen in the first place.

Two weeks ago, I called yet again regarding a Maintenance Fee that had been incorrectly charged to my account months ago. This was not the first time I had contacted them about this issue. I even spoke with the manager niroo, but the matter was still not properly resolved. Today, I even asked Don to provide me with the email address of a manager or someone responsible so I could escalate the matter in writing, and he refused to send it to me.

Managers are never available, notes from previous calls appear to be ignored, and customers are left to repeatedly follow up on the same issues. Quite frankly, I am tired of having to constantly check my account to make sure money is not being taken incorrectly.

This is by far the worst gym I have dealt with when it comes to customer service. No customer should have to worry about incorrect charges every time they check their account. Based on my experience, I would strongly discourage others from signing up.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Teodora Zugravel 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Très bien! Belle ambiance.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 celty celty 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I hope management will change the closing hours back to 24/7 since it's the reason I chose to come to buzzfit. During the night is usually when I come and closing at 10pm now especially on Friday, Saturday and Sunday restricts me a lot. Please reconsider this, thank you.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Mohamed Amine Omar 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Oussama a été très serviable et sympathique.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Rayan Boudra 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Franchement, je trouve ça vraiment dommage que le Buzzfit ferme à 22h. Pour un gym rempli d’étudiants et de gens qui prennent des shifts de nuit, le fait de fermer à 22h risque de limiter certain. Personnellement , il m’arrive fréquemment d’y aller en soirée car c’est mes seules disponibilités. Et avec les nouvelles plages horaires, je suis limité par la suite dans mes entraînements ce qui est frustrant pour moi. J’aime bien l’endroit et l’ambiance, mais les heures d’ouverture limitent vraiment l’expérience. J’espère que vous allez revoir ça, parce que ça ne correspond pas au rythme de vie de beaucoup de membres et plusieurs risquent d’annuler ou de changer leur abonnement.